How Long Does DHgate Take to Ship Your Order?
For online shoppers, one of the most anxiety-inducing parts of buying from Chinese websites like DHgate is the shipping wait. You eagerly await your order for weeks beyond the estimated delivery date. So, how long does DHgate take to ship exactly?
DHgate provides Chinese manufacturers and wholesalers access to global buyers online. While it offers competitive prices, shipping times can vary widely depending on factors like location, shipping carrier, delivery addresses accuracy, holidays etc.
Average Shipping Times from China to Other Countries
- USA — 15 to 25 business days (up to 35 days)
- UK & Europe — 15 to 30 business days
- Canada — 15 to 25 business days
- Australia — 15 to 30 business days
Shipping times are longer over peak shopping seasons like Christmas and Chinese New Year.
For USA, ePacket and eMS are faster but still take 2 to 5 weeks for delivery on average. Express carriers like DHL and UPS via DHgate take just a week but are more expensive.
Why Your DHgate Order Could Get Delayed
International deliveries already take time going through customs checks and transfers between postal services. On top, DHgate orders may get held up due to:
- Incorrect shipping address and phone number details
- Missed flight transfers causing parcel backlogs
- Random customs checks and clearances
- Staff shortages, holidays, bad weather etc hampering operations
Pro Tip: Contact seller if order does not update for 15+ days to resolve or request refund/reshipment.
How to Check Processing and Shipping Status
It’s easy to check order status including shipping updates on DHgate.
- Log in to your DHgate account
- Go to ‘My Orders’
- Click on order number to view details
- Scroll down to ‘Tracking Information’
- Enter carrier and tracking number
- Select destination country
- Click ‘Track’ and see live status
If you cannot track on DHgate, go to shipping carrier’s website directly and input tracking number to see latest updates.
We hope this guide has given you a clear picture on realistic shipping timelines you can expect for DHgate parcel deliveries. Let us know your experience of ordering from Chinese e-commerce sites in the comments!
